Inside Sales Representative (Commission +Bonus)

Our Client has been around over 50 years Manufacturing the highest quality rubber that is sold to Fortune 500 companies and used in their products.

• Type: Permanent
• Industry: Manufacturing

Responsibilities:
1. Sales Generating Activities:

• Conduct sales calls and meetings to generate new business opportunities.
• Collaborate with the sales team to develop sales strategies and achieve sales targets.
• Identify potential clients and proactively reach out to them to promote company products and services.
• Maintain a strong pipeline of leads and follow up on all inquiries promptly.
• Prepare and deliver persuasive sales presentations to potential customers.

2. Key Account Management (KAM):

• Build and maintain strong relationships with key accounts to ensure customer satisfaction and loyalty.
• Understand the needs and requirements of key accounts and provide appropriate solutions.
• Act as the main point of contact for key accounts, addressing any concerns or issues in a timely manner.
• Regularly review key account performance and identify opportunities for growth and upselling.

3. Purchase Orders:

• Process purchase orders accurately and efficiently, ensuring all necessary documentation is complete.
• Coordinate with internal departments to ensure timely delivery of products to customers.
• Monitor order status and provide regular updates to customers.
• Resolve any issues or discrepancies related to purchase orders.

4. Cold-Calling:

• Conduct cold-calling activities to generate leads and expand customer base.
• Introduce company products and services to potential customers over the phone.
• Qualify leads and schedule appointments for further sales discussions.
• Maintain accurate records of all cold-calling activities and outcomes.

5. Calipers:

• Utilize calipers and other measuring instruments to accurately assess product dimensions.
• Ensure products meet quality standards and customer specifications.
• Collaborate with the production team to resolve any issues related to product dimensions.

6. Customer Service:

• Provide exceptional customer service by promptly addressing customer inquiries and concerns.
• Assist customers in selecting the right products based on their needs and requirements.
• Handle customer complaints and provide appropriate solutions to ensure customer satisfaction.
• Maintain strong product knowledge to effectively address customer queries.

7. Problem-Solving and Analytical Skills:

• Identify and analyze customer needs and recommend appropriate solutions.
• Troubleshoot customer issues and provide timely resolutions.
• Analyze sales data and market trends to identify opportunities for business growth.
• Develop strategies to overcome sales challenges and achieve sales targets.

8. Goldmine and Syteline:

• Utilize Goldmine and Syteline software to manage customer information, sales activities, and order processing.
• Maintain accurate and up-to-date records of customer interactions and sales activities.
• Generate reports and analyze data from Goldmine and Syteline to evaluate sales performance and identify areas for improvement.

Qualifications:

• 2+ years of experience in a similar inside sales role within the manufacturing industry.
• Proven track record of achieving sales targets and generating new business.
• Strong knowledge of sales generating activities, including cold-calling and key account management.
• Experience in processing purchase orders and coordinating with internal departments.
• Proficiency in using calipers and other measuring instruments to assess product dimensions.
• Excellent customer service skills and ability to build and maintain strong customer relationships.
• Strong problem-solving and analytical skills to identify and address customer needs effectively.
• Familiarity with Goldmine and Syteline software or equivalent CRM and ERP systems.
• Exceptional communication and presentation skills.
• Self-motivated and goal-oriented with a strong drive for success in sales.