Inside Sales Representative
- $65,000 - $75,000
- Tacoma, WA
Inside Sales Rep/Customer Service
A bit about us:
Join a team that has been redefining metal design and architectural craftsmanship since the 1970s. As an industry leader in precision‑engineered metalwork, we’ve set the benchmark for quality in high-visibility commercial areas across the country. We partner with designers, engineers, and contractors to deliver high‑quality architectural components used in streetscapes and public infrastructure nationwide. As demand grows, we’re expanding our Inside Sales team with a service-driven professional who thrives on helping customers get exactly what they need—quickly, accurately, and with a great attitude.
Why join us?
New Office!
Unmatched work-life balance!
Hybrid Option
Comprehensive benefits
Bonus incentives
Excellent culture and growth options
401K with match
Unmatched work-life balance!
Hybrid Option
Comprehensive benefits
Bonus incentives
Excellent culture and growth options
401K with match
Job Details
What You’ll Do:
As an Inside Sales Representative, you’ll be the voice of our company—supporting customers by phone, email, and online inquiries. Your day-to-day will include:
Answering inbound calls and assisting customers with product information, quotes, order status, and technical guidance
Providing exceptional customer service with a positive, solutions‑oriented approach
Preparing and following up on sales quotes, pricing, and order entry
Working closely with production, engineering, and logistics to ensure timely and accurate delivery
Supporting contractors, distributors, architects, and project managers with product specifications
Maintaining CRM records, tracking customer interactions, and nurturing repeat business
Assisting walk‑in customers (if applicable) and supporting team sales initiatives
Problem‑solving customer needs with a strong sense of urgency and attention to detail
What We’re Looking For:
Strong inside sales experience, ideally in:
Construction
Building materials
Manufacturing
Metal fabrication
Or similar industrial/technical environments
Ability to read basic measurements and perform simple math for quotes & material calculations
Excellent customer service and communication skills—phone, email, and written
Solid computer skills (CRM, ERP, email, spreadsheets)
Have a keen eye for detail with strong problem-solving abilities
Professional, courteous, and dependable attitude
Bonus Experience:
Familiarity with architectural metals or commercial products
Previous work supporting contractors, project managers, or spec-driven sales
Understanding of order processing, quoting, or technical product support
As an Inside Sales Representative, you’ll be the voice of our company—supporting customers by phone, email, and online inquiries. Your day-to-day will include:
Answering inbound calls and assisting customers with product information, quotes, order status, and technical guidance
Providing exceptional customer service with a positive, solutions‑oriented approach
Preparing and following up on sales quotes, pricing, and order entry
Working closely with production, engineering, and logistics to ensure timely and accurate delivery
Supporting contractors, distributors, architects, and project managers with product specifications
Maintaining CRM records, tracking customer interactions, and nurturing repeat business
Assisting walk‑in customers (if applicable) and supporting team sales initiatives
Problem‑solving customer needs with a strong sense of urgency and attention to detail
What We’re Looking For:
Strong inside sales experience, ideally in:
Construction
Building materials
Manufacturing
Metal fabrication
Or similar industrial/technical environments
Ability to read basic measurements and perform simple math for quotes & material calculations
Excellent customer service and communication skills—phone, email, and written
Solid computer skills (CRM, ERP, email, spreadsheets)
Have a keen eye for detail with strong problem-solving abilities
Professional, courteous, and dependable attitude
Bonus Experience:
Familiarity with architectural metals or commercial products
Previous work supporting contractors, project managers, or spec-driven sales
Understanding of order processing, quoting, or technical product support
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy