IT Support Specialist
- Consulting
- $25 - $35
- Nashville, TN
PC Refresh Project - Large Organization
A bit about us:
We’re seeking an experienced IT Support Specialist to lead and support a company-wide PC refresh project. This role will be instrumental in preparing, deploying, and troubleshooting new hardware and software across the organization. If you’ve managed device rollouts at scale and enjoy being hands-on with end users, we want to talk.
Why join us?
Large, successful organization with a potential to stay long term!
Excellent benefits
Great resume builder
Excellent benefits
Great resume builder
Job Details
What You'll Do:
Assist in planning and executing a company-wide PC refresh (laptops/desktops)
Configure and deploy Windows-based machines (imaging, software installation, asset tagging)
Migrate user profiles, data, and configurations from legacy devices
Provide Tier 1 and Tier 2 technical support to end users during and after deployment
Maintain accurate inventory of hardware and ensure timely updates to asset management systems
Collaborate with internal IT teams to minimize disruption during device rollouts
Troubleshoot issues related to hardware, operating systems, peripherals, and software installations
What You Bring:
2+ years of IT support experience, preferably in large enterprise or multi-site environments
Strong experience with Windows 10/11, Active Directory, and Microsoft 365
Experience using tools for imaging and device management
Experience with ServiceNow
Excellent customer service and communication skills
Ability to manage priorities, stay organized, and work efficiently in a fast-paced setting
Experience with PC refresh, hardware swaps, and large-scale rollouts preferred
Nice to Have:
IT certifications (CompTIA A+, Network+, Microsoft certifications)
Previous experience supporting hybrid or remote teams
Duration:
Contract – 6–12 months, with potential to extend or convert to full-time
Assist in planning and executing a company-wide PC refresh (laptops/desktops)
Configure and deploy Windows-based machines (imaging, software installation, asset tagging)
Migrate user profiles, data, and configurations from legacy devices
Provide Tier 1 and Tier 2 technical support to end users during and after deployment
Maintain accurate inventory of hardware and ensure timely updates to asset management systems
Collaborate with internal IT teams to minimize disruption during device rollouts
Troubleshoot issues related to hardware, operating systems, peripherals, and software installations
What You Bring:
2+ years of IT support experience, preferably in large enterprise or multi-site environments
Strong experience with Windows 10/11, Active Directory, and Microsoft 365
Experience using tools for imaging and device management
Experience with ServiceNow
Excellent customer service and communication skills
Ability to manage priorities, stay organized, and work efficiently in a fast-paced setting
Experience with PC refresh, hardware swaps, and large-scale rollouts preferred
Nice to Have:
IT certifications (CompTIA A+, Network+, Microsoft certifications)
Previous experience supporting hybrid or remote teams
Duration:
Contract – 6–12 months, with potential to extend or convert to full-time
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.