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A bit about us:

Based in the Houston area, we are seeking a dynamic and experienced Key Account Coordinator to join our team in the logistics industry. You will be responsible for managing our company's key accounts, maintaining a long-term relationship with accounts, and maximizing sales opportunities within them. This role is pivotal in driving our business' growth and maintaining our position as a leader in the logistics sector. You will be part of a vibrant and supportive team, working in a fast-paced and challenging environment where your expertise will be valued and your career growth fostered. If you have at least 3 years of experience, please apply below!

Why join us?

Competitive Salary
Excellent Medical, Dental, and Vision Benefits
401k

Job Details

Responsibilities:

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Collaborate with sales team to identify and grow opportunities within the territory
  • Assist with challenging client requests or issue escalations as needed

Qualifications:

  • Proven experience of 5+ years as a Key Account Manager or relevant role in the Tech Services industry
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Solid experience with CRM software and MS Office (particularly MS Excel)
  • Experience in delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field
  • Strong problem-solving skills and willingness to think outside the box to find innovative solutions
  • Demonstrated ability to meet and/or exceed determined sales and activity quotas
  • A proven track record of strong client relationships
  • Excellent planning and organizational skills.
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