Medical Front Desk

We are seeking a dynamic and highly organized individual to join our team as a Consulting Medical Front Desk in the healthcare industry. This exciting role is at the heart of our operations, providing first-class customer service to our clients and ensuring the smooth running of our front office operations. The ideal candidate will be bilingual, preferably in Spanish. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.

Responsibilities:

• Act as the first point of contact for all clients, providing exceptional customer service at all times.
• Manage all incoming and outgoing communications, including phone calls, emails, and mail.
• Schedule and coordinate meetings, appointments, and travel arrangements for consultants.
• Maintain a high level of confidentiality in all interactions.
• Develop and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
• Maintain an organized and efficient reception area.
• Support consultants with various administrative tasks as required.
• Participate in the planning and execution of client events and meetings.
• Work collaboratively with other team members to ensure a seamless client experience.
• Stay up-to-date with industry trends and developments.

Qualifications:

• Bilingual in Spanish is preferred.
• Exceptional customer service skills and a professional demeanor.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• High level of discretion and confidentiality.
• Proficient in Microsoft Office Suite, with a particular focus on Word, Excel, and Outlook.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Strong problem-solving skills and the ability to think on your feet.
• A proactive approach to work, with a willingness to go the extra mile for our clients.
• A keen eye for detail and a commitment to accuracy.