Patient Care Coordinator

Healthcare Company

Great growth opportunity
International Company

Job Details:

We are in search of a dynamic and dedicated Consulting Patient Care Coordinator to join our team in the legal industry. This unique role combines the fields of healthcare and law, offering you an exciting opportunity to apply your skills in a new way. The ideal candidate is an individual who thrives in a fast-paced environment, is excellent at multitasking, and has a genuine passion for patient care. You will be responsible for facilitating the relationship between our firm, healthcare providers, and patients, ensuring seamless communication and effective care coordination. With your exceptional phone handling skills and patient-centric approach, you will play a crucial role in our firm's mission to deliver top-notch healthcare legal services.

Responsibilities:

• Act as the primary point of contact for patients, addressing their inquiries, concerns, and needs in a timely and professional manner.
• Coordinate with healthcare providers to ensure that patients receive appropriate and timely care.
• Facilitate communication between our legal team, healthcare providers, and patients, including scheduling appointments, conveying legal advice, and explaining medical procedures.
• Use your excellent phone handling skills to manage inbound and outbound calls, ensuring clear, empathetic, and effective communication.
• Maintain accurate and up-to-date patient records, complying with all legal and ethical confidentiality guidelines.
• Collaborate with our legal team to understand the specifics of each case, enabling you to provide more personalized care coordination.
• Assist in the preparation of legal documents and reports related to patient care.
• Participate in ongoing training and professional development activities to stay abreast of the latest trends and best practices in healthcare and legal fields.

Qualifications:

• Minimum of 2 years of experience in a patient care coordination role or similar capacity, preferably within the legal or healthcare industry.
• Exceptional phone handling skills, with a proven track record of managing high-volume inbound and outbound calls.
• Strong understanding of medical terminology and healthcare procedures.
• Familiarity with legal principles and practices related to healthcare is a plus.
• Excellent interpersonal and communication skills, with the ability to interact effectively with diverse groups of people, including patients, healthcare providers, and legal professionals.
• Proven ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
• High level of professionalism and empathy, with a strong commitment to patient confidentiality and ethical conduct.
• Proficiency in using computer software and systems for record-keeping and communication.
• Bachelor's degree in healthcare administration, legal studies, or a related field is preferred.