Resident Services Coordinator

Our team is looking to hire a Resident Services Coordinator ASAP!

If interested, please apply or email me your resume directly at: Steven.Zacharias@Jobot.com!

Scope of Responsibilities:

• Conduct move out assessments with departing residents and assess any charge for damages.
• Administer move-in paperwork and home inspections with residents.
• Answer resident questions and assists in resolving resident complaints. Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
• Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards.
• Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status.
• Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs.
• Provide administrative support at the community center.
• Develop and maintain strong resident relations. Responsible for completing customer relationship management requirements for the Resident Journey program.
• Conduct neighborhood tours and home showings for qualified potential residents. Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures. May execute lease signing.

Qualifications:

• High School diploma or GED required; Associate's degree preferred
• 1+ years of previous work-related experience; property management experience preferred
• Must have a current vehicle license in good standing
• Experience with computer systems required which, include web based applications and some Microsoft Office applications which includes Outlook, Word, Excel, PowerPoint or Access.
• Proficiency in YARDI or other similar industry software