Sales Manager

Our lasers are high-technology machines requiring strong expertise when a reparation is necessary. We are working on digital solutions for both facilitating the collaboration between a local technician and a remote expert, and maximizing lasers operating time. Our concern is to minimize the waist of time for our customers, and then they can go back to their project, research or production with effectiveness and efficiency.

Currently, we are at the Human Centered Conception stage, prototyping the most efficient solutions for the users. And in the medium term, we’ll move on additional skills in matter of Artificial Intelligence with further image processing & enrichment.

Growing team with cutting edge AI technology. We offer excellent benefits and a competitive salary.

Job Responsibilities
East Coast Sales Manager:
Provide product technical support for assigned accounts.
Understand client's business objectives/impact and apply your expertise to timely resolve issues and ensure customer success.
Act as a technical owner to assigned accounts, working with the customer through planning and execution needs as required.
Be the advocate and voice for customer requirements and challenges within various teams.
Direct crisis and incident response, working with the Customer Success team, other support teams and engineering teams to ensure timely resolution, while communicating effectively with customers.
Maintain strong technical knowledge in laser, manufacturing and sales management.