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A bit about us:

We are seeking a Junior Salesforce Administrator to support and maintain a growing Salesforce environment used by multiple teams and end users. This is a hands-on opportunity for someone early in their Salesforce career who wants to expand their technical skills while gaining exposure to a large and evolving CRM platform.

The ideal candidate will have 1–3 years of Salesforce administration experience and be comfortable supporting users, troubleshooting issues, managing data, and handling day-to-day platform configuration.

Why join us?

  • Generous compensation packages
  • Annual performance bonus
  • 401k with company match
  • Generous PTO
  • Sick leave

Job Details

Key Responsibilities
  • Manage Salesforce users, including account setup and deactivation, roles, profiles, permission sets, and user groups
  • Configure and maintain Salesforce functionality such as Flow Builder automations, custom fields, page layouts, record types, and validation rules
  • Build and maintain reports and dashboards based on business and user needs
  • Help maintain overall data quality through data cleanup, deduplication, and enrichment
  • Provide frontline Salesforce support to users through a ticketing system, email, and phone, escalating more complex technical issues when necessary
  • Assist with testing and deployment of Salesforce enhancements, system updates, and new functionality
  • Maintain documentation covering system configurations, processes, troubleshooting procedures, and best practices
  • Collaborate with CRM, technology, and support teams on system enhancements and process improvements

Qualifications
  • 1–3 years of hands-on Salesforce administration experience
  • Working knowledge of Salesforce configuration, including Flow Builder, fields, page layouts, record types, validation rules, reports, and dashboards
  • Experience managing Salesforce users, roles, profiles, and permissions
  • Salesforce Administrator certification is preferred but not required
  • Bachelor’s degree or equivalent professional experience
  • Proficiency with Microsoft 365, particularly intermediate to advanced Excel
  • Experience working with larger data sets, including data cleanup, maintenance, and enrichment

What We're Looking For
  • Strong attention to detail with an emphasis on data quality and accuracy
  • Ability to communicate technical concepts clearly to non-technical users
  • Strong organizational skills with the ability to manage multiple support requests and priorities
  • A proactive approach to identifying system, configuration, and data-quality improvements
  • Interest in continuing to develop Salesforce administration, automation, and declarative development skills
  • Flexibility to travel to client locations as needed, approximately 20%

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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