Senior Associate, Advisory Billing Platform Operations

Wealth Tech Platform in the RIA industry. “Independent but not alone”
100M in revenue, 100 billion AUM, zero debt on balance sheet, just completed a capital raise with Blackrock, JP Assessment Management, and Charles Schwab putting them at an $800m valuation.
In the last two years their operations team has grown from 8 to 30. As they continue on their aggressive growth trajectory, they anticipate lots of room for upward mobility and quickly.

Senior Associate, Advisory Billing Platform Operations (this could go up to an AVP level) 2 hires
Location: St. Petersburg, FL 33701 (onsite positions)
Target Salary: $80k+ depending on experience + bonus depending on position (see below)
Full benefits
Room for growth
Great Culture

Main focus: The Operations team is responsible for the overall administration of the firm’s turnkey asset management program (TAMP). This role is integral to executing the various duties conducted through the department, including client account setup on the Investment Management Account platform, performing tasks as part of the transition operations onboarding process, providing excellent client service related to client accounts, and processing advisor and manager fee billing.
Skills:

• process and calculation of billing for accounts/advisors on TAMP
• Strong excel
• Power BI (building out dashboards)
• redi2 (billing software they use)
• Envestnet
• client facing – be able to communicate with confidence, ability to present well, and pickup things quickly
• family office, or RIA or credit union

Full Job Description:
We are seeking a motivated, self-starting individual to join our firm as an Associate, Advisory Billing Platform Operations. You will actively engage with sophisticated independent financial advisor clients, collaborate across the business with members of the team, and partner with external resource partners and agencies. This role will report directly to the SVP, Head of Account Management & Advisory Billing, and is an in-office position in downtown St. Petersburg, Florida. The Operations team is responsible for the overall administration of the firm’s turnkey asset management program (TAMP). This role is integral to executing the various duties conducted through the department, including client account setup on the Investment Management Account platform, performing tasks as part of the transition operations onboarding process, providing excellent client service related to client accounts, and processing advisor and manager billing. This position must work effectively with internal members of the team and engage management, independent financial advisors, and technology resource partners.

RESPONSIBILITIES:

• Carries out the required processes involving the TAMP billing platform, including maintenance, reconciliation, client interaction, and employing the fee debiting methods with various custodians.
• Work directly with team members and our clients as subject matter expert to ensure the delivery of Operational advisory fee billing activity.
• Participate and drive expectations in root cause analysis to correct and/or prevent deviations in processes and workflows. Recommend and implement changes to avoid future occurrences
• Communicate with custodians, resource partners, and home office departments to support TAMP functionality and integration between various platform aspects.
• Monitors accounts and activities on the platform for professionally managed and advisor-managed programs.
• Assists in compiling and analyzing data on a monthly/quarterly basis in accordance with billing and service practices.
• Supports tasks related to advisor onboarding and internal conversions to the reporting and investments platforms.
• Participates in special projects and cross-trains on other departmental functions.
• Acts as backup to support while team members are away from the office.
• Other duties as assigned.

QUALIFICATIONS

• Finance: Bachelor’s degree in finance, accounting, computer science, data analytics, or a relevant field.
• 1 – 3 years of experience in financial services or applicable industry.
• Familiar/proficient with various reconciliation tools, including but not limited to Excel (Formula Builder, Pivot Tables, etc.), PowerBI, Sharepoint, Salesforce, and custodians such as Schwab, Fidelity, and Pershing
• Wealth Management or Financial Services background is helpful but not required
• Entrepreneurial mindset – Ability to adapt and innovate in a fast-paced environment
• Client experience – Ability to consult internal and external clients; Strong client-first mentality
• Culture carrier – Adopt culture of accountability, fairness, teamwork, and transparency
• Strong quantitative and analytical skills – You can detect and translate a story behind numbers and data
• Verbal and written communication skills – You can translate and present complicated ideas in a simple, easy-to-understand yet inspirational/creative style

PROFESSIONAL DEVELOPMENT:

• Act with an entrepreneurial spirit and a willingness to show initiative
• Be willing to work hands-on and deliver against the outputs of strategic Operations initiatives and programs
• Think proactively to create value and stickiness with clients (both internal and external)
• Be comfortable working and thriving in a demanding and fast-paced environment
• Be a culture carrier and adopt culture of accountability, fairness, teamwork, and transparency
• Show eagerness to learn and grow within the firm