Easy Apply Now

A bit about us:

Our organization, a leading player in the automotive industry, is seeking a highly motivated and experienced Service Advisor to join our dynamic team. This role provides an exciting opportunity for an individual with a strong background in the automotive industry to use their skills and knowledge in a challenging and rewarding environment. The successful candidate will play a vital role in our organization, working closely with our clients to deliver exceptional customer service and technical advice. This position offers a competitive base salary plus commission and benefits package, along with opportunities for professional growth and development.

Why join us?

  • 401K match
  • Bonus
  • Medical/Dental/Vision
  • Opportunity for quick promotions and growth
  • Amazing PTO package
  • Strong and stable organization
  • Great leadership

Job Details

Job Details

Our organization, a leading player in the engineering industry, is seeking a highly motivated and experienced Permanent Service Advisor to join our dynamic team. This role provides an exciting opportunity for an individual with a strong background in the automotive industry to use their skills and knowledge in a challenging and rewarding environment. The successful candidate will play a vital role in our organization, working closely with our clients to deliver exceptional customer service and technical advice. This position offers a competitive salary and benefits package, along with opportunities for professional growth and development.

Responsibilities

As a Permanent Service Advisor, your duties will include:

1. Managing and processing repair orders efficiently and accurately, ensuring all necessary data is captured and documented.
2. Selling special services to clients based on their specific needs and requirements, with a focus on maximizing revenue and customer satisfaction.
3. Closing repair orders promptly upon completion of services, ensuring all charges are correctly applied and explained to the customer.
4. Leveraging your understanding of automotive terminology to effectively communicate with clients, technicians, and other stakeholders.
5. Providing accurate pricing information to customers, explaining the value and benefits of each service in a clear and compelling manner.
6. Delivering exceptional customer service at all times, addressing any queries or concerns promptly and professionally.
7. Keeping up-to-date with the latest industry trends and developments, applying this knowledge to your role as a service advisor.

Qualifications

The ideal candidate for the Permanent Service Advisor position will have:

1. A minimum of 5 years of experience in the automotive industry, preferably in a customer-facing role.
2. Demonstrated experience with managing repair orders, selling services, and closing repair orders.
3. A strong understanding of automotive terminology, with the ability to explain complex concepts in a clear and understandable manner.
4. Excellent customer service skills, with a proven track record of delivering high levels of customer satisfaction.
5. Strong numerical skills, with the ability to accurately calculate and explain pricing information.
6. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
7. A proactive approach to work, with the ability to manage multiple tasks simultaneously and meet tight deadlines.
8. Proficiency in using computer systems and software, including order management systems and CRM platforms.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Easy Apply Now