Service Department Manager
- $90,000 - $130,000
- Milwaukee, WI
Established Mechanical Contractor seeks experienced Service Department Manager!
A bit about us:
We are a growing organization that specializes in comprehensive solutions to improve and maintain building systems. Our team brings technical expertise, innovative problem-solving, and a commitment to quality to every project and service we deliver. By combining craftsmanship, operational excellence, and strategic partnerships, we ensure our clients’ environments remain safe, efficient, and reliable.
Why join us?
Lead a dedicated service team with skilled professionals.
Contribute to a workplace where operational excellence and employee growth are top priorities.
Gain exposure to diverse projects, from preventive maintenance to system upgrades and retrofits.
Collaborate with a leadership team that values innovation and strategic input.
Enjoy competitive compensation, robust benefits, and opportunities to expand your career.
Contribute to a workplace where operational excellence and employee growth are top priorities.
Gain exposure to diverse projects, from preventive maintenance to system upgrades and retrofits.
Collaborate with a leadership team that values innovation and strategic input.
Enjoy competitive compensation, robust benefits, and opportunities to expand your career.
Job Details
We are looking for a hands-on Service Department Manager to oversee daily operations, drive team performance, and support strategic growth initiatives. This role requires strong leadership, operational management skills, and a focus on customer satisfaction, safety, and profitability.
Key Responsibilities
Guide and supervise the department’s daily operations to meet organizational goals.
Identify, evaluate, and pursue service opportunities in collaboration with clients and business partners.
Oversee the execution of projects to ensure timelines, budgets, and safety standards are met.
Provide mentorship, coaching, and clear direction to the service team, including field staff.
Monitor financial and operational targets, making strategic adjustments to enhance outcomes.
Develop growth strategies to expand service offerings and strengthen client relationships.
Maintain awareness of market trends and adjust departmental strategies as needed.
Support staff development through performance reviews and collaborative goal setting.
Conduct site visits to ensure quality standards and operational efficiency.
Partner with HR and leadership to address staffing needs and maintain a positive work environment.
Prepare progress and financial updates for leadership meetings.
Qualifications
Minimum of 5 years in a management role overseeing service operations, preferably within construction, mechanical systems, or facilities environments.
Strong knowledge of applicable codes and standards for mechanical or building systems.
Proven track record managing projects to successful completion within budget and schedule constraints.
High school diploma or GED required; further education in Mechanical Systems, construction, or related fields preferred.
Ability to read and interpret technical specifications, drawings, and plans.
Excellent communication skills, both written and verbal.
Key Responsibilities
Guide and supervise the department’s daily operations to meet organizational goals.
Identify, evaluate, and pursue service opportunities in collaboration with clients and business partners.
Oversee the execution of projects to ensure timelines, budgets, and safety standards are met.
Provide mentorship, coaching, and clear direction to the service team, including field staff.
Monitor financial and operational targets, making strategic adjustments to enhance outcomes.
Develop growth strategies to expand service offerings and strengthen client relationships.
Maintain awareness of market trends and adjust departmental strategies as needed.
Support staff development through performance reviews and collaborative goal setting.
Conduct site visits to ensure quality standards and operational efficiency.
Partner with HR and leadership to address staffing needs and maintain a positive work environment.
Prepare progress and financial updates for leadership meetings.
Qualifications
Minimum of 5 years in a management role overseeing service operations, preferably within construction, mechanical systems, or facilities environments.
Strong knowledge of applicable codes and standards for mechanical or building systems.
Proven track record managing projects to successful completion within budget and schedule constraints.
High school diploma or GED required; further education in Mechanical Systems, construction, or related fields preferred.
Ability to read and interpret technical specifications, drawings, and plans.
Excellent communication skills, both written and verbal.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.