Service Manager (HVAC/Plumbing)
- $120,000 - $150,000
- Cedar Park, TX
A bit about us:
Join a high-performing team delivering complex mechanical projects and take the next step in your construction career.
We are a mission-driven mechanical contractor specializing in HVAC, plumbing, and piping systems. Our commitment is to quality craftsmanship, project integrity, and the development of lasting client relationships. With a focus on innovation, safety, and sustainability, we empower our teams to grow and deliver exceptional results in every phase of construction—from preconstruction through closeout.
We are a mission-driven mechanical contractor specializing in HVAC, plumbing, and piping systems. Our commitment is to quality craftsmanship, project integrity, and the development of lasting client relationships. With a focus on innovation, safety, and sustainability, we empower our teams to grow and deliver exceptional results in every phase of construction—from preconstruction through closeout.
Why join us?
- Supportive, people-first culture with strong growth potential
- Medical, dental, vision, and 401(k) benefits
- Competitive PTO
- Employee Assistance Program with 24/7 support and wellness tools
- Performance bonus potential and modern project tech like Procore & BIM
Job Details
A growing service division is seeking a driven and entrepreneurial HVAC/Plumbing Service Manager to oversee service operations across multiple office locations. The ideal candidate will manage field technicians, coordinate service schedules, and ensure high-quality customer service, while also contributing to the division’s continued growth in a rapidly expanding market.
Key Responsibilities:
Minimum Qualifications:
Key Responsibilities:
- Supervise 4–5 full-time HVAC service technicians and 1–2 part-time plumbers
- Oversee fleet and tool inventory, GPS tracking, maintenance, and replacements
- Maintain and manage refrigeration records
- Approve and process timecards and invoices for billing
- Live dispatch field technicians and coordinate daily schedules
- Handle service work orders, audits, and job documentation
- Manage service contracts and maintain up-to-date customer records
- Assist technicians with troubleshooting and sourcing materials
- Communicate on-call rotation details to the answering service
- Build and maintain customer and vendor relationships
- Track sales trends, product performance, and customer satisfaction
- Stay current on industry trends, safety protocols, and product knowledge
Minimum Qualifications:
- Minimum 5 years of HVAC service technician experience
- At least 3 years of customer service experience
- At least 2 years of technician dispatching experience
- Universal EPA certification
- Strong multitasking and organizational skills
- High attention to detail and integrity
- Proficient in Microsoft Word and Excel
- Experience with invoicing and live dispatch operations
- Effective problem-solving, communication, and leadership skills
- Product and vendor knowledge or the ability to learn quickly
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.