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A bit about us:

A manufacturing company in Nashville is looking for a Junior ServiceNow Admin & Power Platform Specialist to join their growing team!

Why join us?

GREAT company with even better people! The management there is unmatched. Very easygoing fun team!
Health/Dental/Vision
401k
Generous PTO
Hybrid schedule
Opportunities for growth and advancement

Job Details

We are seeking a motivated and detail-oriented Junior ServiceNow Administrator who can also support ticket triaging and contribute to Power Platform (Power Apps, Power Automate) development. This hybrid role is ideal for someone with foundational ServiceNow experience and a passion for low-code/no-code solutions.

Key Responsibilities:
  • Perform basic ServiceNow administrative tasks (user management, form updates, workflows, etc.)
  • Triage incoming IT support tickets, ensuring proper categorization, prioritization, and assignment
  • Develop simple Power Apps and Power Automate flows to streamline business processes
  • Collaborate with IT and business teams to facilitate communication and understanding of issues and needs
  • Assist in troubleshooting issues as needed

Skills & Qualifications:
  • ServiceNow Administration:
  • Basic configuration and maintenance (users, groups, roles, forms, workflows)
  • Familiarity with Incident and Request modules
  • Ticket Triage & Support:
  • Experience with IT support ticketing systems
  • Ability to assess, categorize, and assign tickets efficiently
  • Strong attention to detail and prioritization skills
  • Microsoft Power Platform:
  • Hands-on experience building apps with Power Apps
  • Creating and managing workflows using Power Automate
  • Ability to translate business needs into low-code solutions
  • Communication & Collaboration:
  • Clear written and verbal communication
  • Comfortable working with cross-functional teams
  • Strong documentation and reporting skills

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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