Spanish Speaking Medical Receptionist Needed for Dental Office!

We serve every one of our patients as though they are one of our loved ones.

We understand that when you choose a doctor, you look for more than just medical care – you need someone that can provide guidance, comfort, and care.

We don’t take that responsibility lightly, and we take every measure necessary to ensure that your healthcare needs are met.

The fact that you have entrusted your wellbeing to our staff is an honor, and we assure you that we will reach above and beyond to deliver great health!

Competitive Pay
Generous PTO Package
Retirement Package
Friendly Work Environment
Excellent Teammates

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reception Management Duties:

• Manages day-to-day operations of dental office.
• Opens and closes dental office according to office protocol.
• Reviews the office for a neat, professional appearance and make necessary changes.
• Checks the daily schedule for accuracy and post it in all treatment rooms.
• Answers and responds to telephone calls with professionalism.
• Reviews supplies for reception and provide order to Dr. Tarlan Akhavan.
• Maintains petty cash.
• Ensures that Health Insurance Portability and Accountability Act (HIPAA) Notice of Privacy Practices Notice is on display.

Patient Management Duties:

• Maintains a professional reception area.
• Organizes patient education materials, etc.
• Greets and welcomes patients and visitors to the practice.
• Checks in patients according to office protocol, verifying and updating patient information.
• Manages recall and inactive patient system.
• Oversees patient relations and handles patient complaints, under Dr. Akhavan. indirect supervision.
• Helps explain office policy to patients.
• Confirms the next day’s appointments according to protocol and patient preferences.
• Schedules patients for efficient use of doctor and staff time.
• Checks patient quick-fill list to try to fill in cancellation and no-show appointment times.
• Collects payment from patients at the time of treatment.
• Makes follow-up appointments as needed.
• Prepares financial treatment plans and present plan options to patient at end of their appointment.
• Assists in the treatment room as needed.

Records Management Duties:

• Gathers and accurately record insurance information from patients.
• Sees that records are stored securely and handled in compliance with HIPAA privacy and security regulations.
• Files accurately patient information.
• Arranges patient charts and radiographs for the next day’s appointments.
• Tracks cases and referrals to and from other doctors.

Insurance Duties:

• Updates insurance information on all patients always.
• Submits treatment plans for predetermination of benefits.
• Prepares claim forms for patients with dental insurance.
• Organizes supporting materials for claim forms, such as radiographs or written narratives, as directed by Dr. S.
• Mails or electronically submits claim forms from office.
• Assists in the resolution of problems with third-party payers.

Inventory Management:

• Monitors inventory and orders dental office supplies as needed.
• Monitors and makes sure all dental office equipment is working properly.