Systems Support Specialist
- $21 - $24
- Mansfield, TX
A bit about us:
My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software.
Why join us?
Benefits:
- 401(k) matching
- Flexible spending account
- Health insurance
- Paid time off
Job Details
This position is 100% onsite in Mansfield, Texas & requires 40% travel across the nation and potential travel outside of the country
Provide client support and technical issue resolution via phone, E-Mail, and other electronic mediums covering MM AMR, AMI from meter reading through to transfer into the customer billing system.
Install and send new releases of company software to client via appropriate channels
Identify and correct or advise, on operational issues in client computer or meter reading systems
Configure software to connect to Internet application servers
Obtain general understanding of OS and application operations related to company offered services
Provide training to clients in the use of system and applications as related to company offered systems
Once trained the position will require remote and on-site installation training to customers on company offered systems Support sale of Harmony 'Azure Cloud' & upgrades of DCS to Harmony Support Harmony interfaces, and a variety of technical needs including but not limited to 3Gtechnician.net, DCS, VRS, etc
Provide client support and technical issue resolution via phone, E-Mail, and other electronic mediums covering MM AMR, AMI from meter reading through to transfer into the customer billing system.
Install and send new releases of company software to client via appropriate channels
Identify and correct or advise, on operational issues in client computer or meter reading systems
Configure software to connect to Internet application servers
Obtain general understanding of OS and application operations related to company offered services
Provide training to clients in the use of system and applications as related to company offered systems
Once trained the position will require remote and on-site installation training to customers on company offered systems Support sale of Harmony 'Azure Cloud' & upgrades of DCS to Harmony Support Harmony interfaces, and a variety of technical needs including but not limited to 3Gtechnician.net, DCS, VRS, etc
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.