Technical Account Manager/CSM (FinTech)
- $150,000 - $300,000
- Sunnyvale, CA
Market leading AI FinTech platform seeking Technical Account Manager!
A bit about us:
We are an award-winning Advanced AI FinTech platform. We recently closed one of the largest Series A funding rounds from Tier 1 investors in the industry!
We are seeking an experienced Technical Account Manager to lead the Technical Onboarding process with new clients!. This is a permanent, full-time position with the flexibility to work remotely. You will be a part of an innovative team, leveraging advanced AI technologies to revolutionize the financial services industry.
We are seeking an experienced Technical Account Manager to lead the Technical Onboarding process with new clients!. This is a permanent, full-time position with the flexibility to work remotely. You will be a part of an innovative team, leveraging advanced AI technologies to revolutionize the financial services industry.
Why join us?
- 100% Employer paid Medical/Dental/Vision
- Unlimited PTO
- Fast-growing industry leader!
Job Details
Responsibilities:
Qualifications:
- Lead the technical onboarding process, from beginning to end (including closing new customers to managing ongoing relationships and providing management technical support for existing clients)
- Look for revenue expansion opportunities, including upsells and renewals
- Gather customer feedback, testimonials, and case studies
- Establish and maintain accurate, timely, and forecasting, keeping CRM updated
- Build a network of relationships across the industry and with key partners and customers
- Stay up-to-date on industry trends, market, and competitors to identify potential business opportunities and adapt sales strategies as needed
- Collaborate across teams to align sales efforts with company objectives and ensure a seamless customer experience
Qualifications:
- Experience managing end-to-end sales pipeline, including top-of-funnel, upselling, channel sales, customer success, and forecasting
- Understand and communicate with user base of developers and quants
- Experience with PLG, data products, quant trading, and/or market microstructure
- Experience with Hubspot
- Consultative sales experience, from discovering user's pain points, signs of friction, and knowing when your product isn't the best fit
- Experience with Github a plus
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy